Urgent help
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As a professional, how can I help?

We understand that when working with children and young people it can sometimes be difficult to know what difficulties they might be experiencing in their life and how to help them to manage these difficulties better. We have put together a list of some of the ways that might help you to support the young people you work with.

Talk about feelings and emotions

Talking freely about your feelings and experiences is really useful for young people. It shows them that everyone has challenges and difficult days, but they can feel comfortable chatting to adults about them – whether the problem they’re facing is big or small. Sometimes starting a conversation can be difficult, visit the Time to Change website for 5 ways to start a conversation about mental health.

Listen

Making time to talk and listen is probably the most important thing you can do. Try and make it clear that you’re really listening to the young person’s feelings, that you’re not judging them and you want to help. Heads Together illustrate the importance of really listening in their #mentalhealthminute campaign.

Take your time and use resources

You don’t need to have all the answers straight away. If a young person asks you a challenging question, explain that you need to find more information. Websites such as ChildLine, Talk to Frank or others listed on this site can help you find out more about young people’s challenges and issues.

Access Training

 Compass BUZZ offers a range of free graduated training courses and support to schools on children and young people’s mental health.

The Recovery College Online is an excellent website that provides a range of online courses and resources about mental health. This includes  information for parents and carers, young people and professionals.

The Learning Zone is North Yorkshire County Council’s ‘one stop shop’ for access to a wide range of training and learning opportunities including mental health.

North Yorkshire Safeguarding Children Board provides safeguarding information and training for professionals working in North Yorkshire.

The MindEd website includes over 250 bitesize sessions of e-learning.

Referral

There are lots of resources and information on this site to support young people with their emotional wellbeing and mental health, but if you feel the young person needs more help, you may consider referring them to a local service such as The Healthy Child Programme, Compass REACH or specialist CAMHS.

Look after yourself

If you’re helping someone who’s upset, it can be hard for you too. Make sure you take some time to look after yourself and think about how it’s affecting you. Visit the top tips on feeling good  page for some tools to help you look after yourself.

Get involved

Future in Mind: North Yorkshire is a strategy to help improve the social, emotional and mental health and wellbeing of young people aged 0-25 in North Yorkshire.

Visit our What’s in North Yorkshire for me? page to find out more about what services are available locally for children and young people.


Useful links

North Yorkshire Safeguarding Children Partnership

Where there are significant immediate concerns about the safety of a child, professionals should contact the police on 999.

Anyone can make a referral to the North Yorkshire Multi-Agency Screening Team (MAST) if you are worried about any child and think they may be a victim of neglect or abuse, whether as a member of the public or as a professional.

If you believe the situation is urgent but does not require the police, please call 01609 780780 to make a telephone contact.

Should your call be outside of business hours (Monday – Friday / 9am-5pm) please call 01609 780780.

Visit North Yorkshire Safeguarding Partnership website

TEWV Recovery College

The TEWV Recovery College provides a range of online educational courses and resources to people who might be struggling with mental health issues, family, friends, support workers and anyone else who might be interested in learning more.

TEWV Recovery College website

Compass BUZZ

Compass BUZZ is an innovative project that aims to improve the mental heath and wellbeing of children and young people aged 5-18 (25 with SEND) in schools across North Yorkshire. Compass BUZZ works (free of charge) with North Yorkshire schools to increase the skills, confidence and competence of staff dealing with children’s emotional and mental health concerns through delivery of tiered training sessions and professional consultations, expert advice and guidance.

Visit Compass BUZZ website

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