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Getting help from school or college

There are a number of different support services available through your school and college. Read below for more information.

You can improve your mental health and wellbeing through exercising your mental fitness and building up resilience. Check out our top tips on feeling good and coping with common issues pages to find out more. Also take a look at this short video on the 5 ways to wellbeing.


The Healthy Child Team

The Healthy Child team work with children, young people and families to empower and enable them to make informed decisions about health, and to support them in transitioning safely and happily into adult life. The service is available to all children and young people aged 5-19 in school, college, specialist provision or home educated.

The healthy child team provides the following health and wellbeing support:

  • Adjusting to life circumstances, with mild or temporary difficulties, where the best intervention is in the community. This includes promoting self-support and building resilience using a whole family approach.
  • Short term input around low self esteem, emerging anxiety and low mood using evidence based interventions on a 1-2-1 basis
  • Assessments around emotional distress including self harm behaviours to establish the level of severity. Self harm assessed as low risk will be supported and higher levels of severity will be signposted to more appropriate services.

More information on the service and how to refer can be found on the Growing Healthy North Yorkshire- Healthy Child Team website, or phone 01609 780780.


BUZZ US is a confidential text messaging service available to young people aged 11-18 across North Yorkshire.

By texting the service on 07520 631168 you will be able to receive confidential advice, support and signposting from a wellbeing worker within one working day via text.

Compass BUZZ

Schools can access specialist support from Compass BUZZ. This is a school based project which strengthens the mental health and wellbeing of children and young people aged 5-18 (25 with SEND) across North Yorkshire.

The Compass BUZZ project has three main aims:

• To help schools to develop a ‘whole-school approach’ to improving the resilience and emotional wellbeing of their pupils and students.

• To provide training in order to upskill and support the school workforce which will increase their confidence and competence in relation to; talking about mental health; promoting positive mental health; identifying poor mental health and reducing the stigma associated with it.

• To be able to identify emerging or low level mental health issues and to intervene with support at the earliest possible opportunity, in doing this we hope to be able to prevent problems from escalating to the point where they are significantly impacting on the young person’s life or that they need input from specialist services.

Highly skilled and committed Wellbeing Workers deliver a free rolling programme of tiered training to local schools, promoting a range of early help and prevention strategies as part of a wider integrated multi-agency approach.

School staff can also request further help and support from the Wellbeing Workers in the form of co-facilitated individual or group and sessions.


Kooth is a free online counselling, advice and support service available for children and young people in North Yorkshire aged 11-18.

School Support Teams in Scarborough, Ryedale and Selby

School Support Team (SST) is a new service designed to help meet the mental health needs of children and young people in education settings. The project is initially being rolled out in schools and further education settings across Selby, Scarborough and Ryedale.

What is the School Support Team?

A new service designed to help meet the mental health needs of children and young people in education settings, providing extra capacity for early intervention and ongoing help in these settings. In 2017 the Department for Health and NHS England said they wanted to expand access to mental health services for young people and young adults. The proposal by the government and the NHS is to offer teams based within an educational setting to work with young people, young adults and educational staff around emotional and mental health needs.

The team will be based across education settings as an additional resource within a whole-system approach to support resilience and wellbeing, support earlier intervention, enable appropriate signposting and deliver evidence-based support, care and interventions. The SST will not displace or replace any support which already exists.

What are the service aims?

To transform the mental health provision for children and young people in schools and colleges through collaboration with schools and integrating with the existing support available.

How do we achieve this?

  • Supporting schools and colleges to develop the whole school approach. In collaboration with the school we will provide targeted help and understanding of how peer support and interpersonal relationships impact on children and young people’s wellbeing and mental health. We will help train others to help children and young people, parents/carers and teachers to identify and manage stress and anxiety.
  • Provide timely advice to school and college staff, liaise with external specialists services to help children and young people get the right support and stay in education.
  • Deliver evidence based interventions for mild to moderate mental health issues. Early help will aid young people to maintain their mental wellbeing. Help with anxiety and mood difficulties will be provided, we may also focus upon current topics within your education environment that are impacting upon your wellbeing.
  • The new teams will carry out interventions alongside established provision such as counselling, educational psychologists and school nurses, building on the menu of support already available and not replacing it. The SST will provide; Group sessions for parents to include issues such as communication difficulties and anxiety difficulties. Group work for pupils such as Cognitive Behavioural Therapy (CBT) for stress management and anxiety. Individual face-to-face work: for example, effective, brief, low-intensity interventions for children, young people and families experiencing anxiety, low mood, friendship or behavioural difficulties, based on up to date evidence.

What does the team look like?

The team is made up of senior clinicians and Education Mental Health Practitioners (EMHP’s) trainees. Senior clinicians within the team will be responsible for the supervision and management of the EMHP trainees within the team. The SST’s will work with the mental health supports that already exist within your school such as counselling, pastoral care and other external agencies.

How can I find out more?

Further information about the service can be accessed via your school.

School and College Form Tutor

Your form tutor should be able to help direct you to the right support available within school or college. This might include local wellbeing activities that are available or information on how the school is applying the PHSE curriculum.


You could also ask your Form Tutor how the school is implementing the Ladder of Intervention and Social and Emotional Mental Health (SEMH) Guidance.

School and College Pastoral Leads and SENCO

Most schools and colleges will have an identified pastoral lead and SENCO. They will be able to provide help and support to students as well as providing information advice and guidance.

If you are not sure who your pastoral lead or SENCO is, ask your Form Tutor who should be able to help.

School and college counsellors

Some schools and colleges employ a counsellor to provide support in school or college. To find out if there is a school counsellor at your school, speak to your Form Tutor  or Headteacher.

Other school support services

If you are experiencing social and emotional difficulties in school you may also be able to access support in a number of other ways. The local authority has an Inclusion service which has a range of professional available to support children and young people in school, further information can be found on the North Yorkshire County Council website.




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